773bet Privacy Policy – Data Protection and LGPD

1. Introduction

The 773bet takes its users' privacy seriously. This Privacy Policy was written to explain, clearly and directly, how we handle the personal data of everyone who uses our Sports Betting and online casino platform at 773bet.best.

This document was drafted in compliance with the General Personal Data Protection Law (LGPD, Law No. 13.709/2018), which is the Brazilian legislation that governs the processing of personal data by companies and organizations in Brazil. The LGPD grants Brazilian citizens a range of rights over their personal information — and 773bet is committed to respecting and enabling the exercise of those rights.

This policy applies to all services offered by 773bet, including Sports Betting (football, MMA, UFC, and other sports), casino games (slots, crash games, roulette, blackjack, Live Casino), the VIP program, the deposit and withdrawal system, and all user support channels.

When you browse the 773bet website, create an account, make deposits via Pix or boleto bancário, place bets, or contact our support team, you share personal data with us. This policy explains what we do with that data — and, just as importantly, what we don't.

2. Data Controller

For the purposes of the LGPD, the controller of personal data collected by the 773bet platform is the company responsible for operating the website 773bet.best.

The controller is the party that determines the purposes and means of processing personal data. When you share your data with 773bet — whether during sign-up, a financial transaction, or a support interaction — it is the controller that decides how that information is used, how long it is retained, and with whom it may be shared, always within the limits set by the LGPD and this policy.

To exercise your rights or ask questions about how your personal data is handled, please contact our Data Protection Officer (DPO) at suporte@773bet.best, clearly identifying the subject as "Data Protection – LGPD".

3. Data We Collect

773bet collects personal data in the following situations and categories:

3.1 Data you provide directly

• Registration data: full name, CPF, date of birth, email address, password (stored in encrypted form), and mobile phone number;
• Address data: ZIP code, street address, number, complement, neighborhood, city, and state — collected for identity verification and regulatory compliance purposes;
• Identity documents: copy of national ID or driver's license, selfie with document — requested as part of the KYC (Know Your Customer) verification process;
• Financial data: Pix key, bank account number (for withdrawals), credit or debit card details (processed through secure payment gateways — 773bet does not store full card data);
• Support communications: live chat transcripts and emails exchanged with our support team.

3.2 Automatically Collected Data

• Platform usage data: betting history, games accessed, casino sessions, amounts wagered, and withdrawals requested;
• Technical data: IP address, browser type and version, operating system, device model (mobile, tablet, or desktop), screen resolution;
• Browsing data: pages visited within 773bet, time spent in each section, clicks, and interactions with the interface;
• Cookies and similar technologies: detailed in section 9 of this policy.

3.3 Data received from third parties

• Identity verification information provided by credit bureaus or CPF validation services, used solely to confirm the accuracy of registration data;
• Financial transaction data provided by payment processors such as Pix-participating banking institutions, Mercado Pago, and PicPay — limited to what is strictly necessary to confirm deposits and process withdrawals.

4. Purpose of Data Processing

773bet uses the personal data collected exclusively for the following purposes:

• Account creation and management: account registration, authentication, password recovery, and user profile management on the platform;
• Service delivery: processing sports bets, operating casino games, managing the VIP program, and running all other features of the 773bet platform;
• Financial transactions: processing of deposits via Pix, bank slip (boleto), credit and debit card, PicPay, Mercado Pago, and TED bank transfers; processing of withdrawals and financial reconciliation;
• Identity verification (KYC): verifying user identity for fraud prevention, anti-money laundering purposes, and compliance with regulatory requirements;
• Customer support: answering inquiries, resolving technical or financial disputes, and providing support via live chat and email;
• Security and fraud prevention: monitoring suspicious activity, detecting multiple accounts, and identifying the use of bots or unauthorized automation;
• Responsible gambling: monitoring behavioral patterns to identify potential problem gambling situations and provide appropriate support;
• Communications: sending transaction notifications, updates to the Terms and Conditions, 773bet promotions (where the user has opted in), and security alerts;
• Platform improvement: analysis of aggregated and anonymized usage data to improve the user experience, identify technical issues, and develop new features;
• Legal compliance: compliance with legal and regulatory obligations applicable to the platform's operation in Brazil.

773bet does not use personal data for the purpose of selling to third parties, building profiles for behavioral advertising outside the platform, or any other purpose not described in this policy.

5. Legal Basis for Processing (LGPD)

Under the LGPD, all personal data processing must have a legal basis. 773bet grounds the processing of its users' data on the following legal bases set out in Article 7 of Law No. 13.709/2018:

• Contract performance (Art. 7, V): processing necessary to deliver the services contracted by the user upon creating an account at 773bet — including bet processing, payments, and customer support;
• Compliance with a legal obligation (art. 7, II): processing required to comply with applicable legal and regulatory obligations, such as KYC procedures and anti-money laundering requirements;
• Legitimate interest (Art. 7, IX): processing for fraud prevention, platform security, risk analysis, and service improvement, within the limits established by data subject rights;
• Consent (Art. 7, I): for sending marketing communications and promotions from 773bet, where the user has opted in to receive such messages. Consent can be withdrawn at any time in account settings or by emailing suporte@773bet.best.

When the legal basis is consent, 773bet will request explicit, recordable authorization — consent will never be assumed implicitly.

6. Data Sharing with Third Parties

773bet does not sell, rent, or transfer personal data of users' data to third parties for commercial or advertising purposes. Sharing occurs exclusively in the situations listed below, all of which are necessary for the operation of our services:

6.1 Payment partners

To process deposits and withdrawals, 773bet shares minimal financial data with payment processors such as banks participating in the Pix network, Mercado Pago, PicPay, and credit and debit card gateways. These partners act as data operators and are contractually required to process data solely for the purpose of completing the transaction.

6.2 Casino game providers

Game providers (such as Pragmatic Play, PG Soft, Evolution Gaming, Spribe, and others) may receive session identifiers to load games within the user's account. This data is minimal, pseudonymized, and processed solely to enable the gaming experience. Providers do not receive full personal identification data such as CPF numbers or banking details.

6.3 Identity verification services

For the KYC process, 773bet may share identification data with credit bureaus or services specialized in CPF and document validation, to confirm the authenticity of the information provided by the user at registration.

6.4 Authorities and legal obligations

773bet may disclose personal data to government, judicial, or regulatory authorities when required by law, court order, or determination by a competent body — without requiring user consent in such cases.

6.5 Rights protection

In cases of suspected fraud, money laundering, use of multiple accounts, or other serious violations of the Terms and Conditions, 773bet may share data with competent authorities and financial sector entities for investigation purposes and to protect other users of the platform.

7. Data Retention & Deletion

773bet retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by applicable Brazilian law.

• Registration and active account data: retained for the entire period during which the account remains active on the platform;
• Financial data and transaction history: retained for a minimum of 5 years after the last transaction, in accordance with anti-money laundering requirements (Law No. 9.613/1998) and tax obligations;
• Identity verification data (KYC): retained for a minimum of 5 years following account closure, in accordance with regulatory obligations;
• Access logs and technical data: retained for a minimum of 6 months, as established by the Brazilian Internet Civil Rights Framework (Law No. 12.965/2014);
• Support communications: retained for 2 years after the support interaction is closed;
• Data from closed accounts with no pending issues: after the minimum legal period, data is deleted or anonymized in a way that makes it impossible to identify the holder.

Once the applicable retention period expires, data is securely deleted from 773bet's systems or irreversibly anonymized. Anonymized data may be retained for statistical purposes without identifying the data subject.

8. Data Security

773bet implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, destruction, or accidental loss. Key measures in place include:

• 256-bit SSL/TLS Encryption across all communications between the user's browser and the platform's servers;
• Password encryption using modern hashing algorithms — 773bet never stores passwords in plain text;
• Role-Based Access Control (RBAC) — only staff with an operational need are granted access to users' personal data, and all such access is recorded in auditable logs;
• Continuous monitoring of unauthorized access attempts, suspicious activity, and system anomalies;
• Regular backups with storage in secure, segregated environments;
• Two-Factor Authentication (2FA) available for users who want to add an extra layer of security to their account.

Despite all the measures in place, no digital security system is entirely immune to incidents. In the event of a data breach that could pose a risk to users, 773bet will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframes established by the LGPD.

Users also play a key role in keeping their accounts secure. We strongly recommend using a unique, strong password, enabling 2FA where available, and exercising caution when accessing the platform on public Wi-Fi networks or shared devices.

9. Cookies and Tracking Technologies

The 773bet website uses cookies and similar technologies to function properly and to deliver a personalized experience. See the categories of cookies we use below:

9.1 Essential cookies

Required for the platform to function properly. These include login session cookies, language preferences, and security settings. They cannot be disabled without affecting site functionality. User consent is not required, as these cookies are strictly necessary for service delivery.

9.2 Performance and analytics cookies

They collect aggregated, anonymized information about how users interact with the platform — pages visited, load times, errors encountered. This data is used to improve 773bet's site performance. They require user consent.

9.3 Functional cookies

These allow the platform to remember user preferences, such as the last game accessed, display settings, and betting preferences. They are not essential but improve the experience. Consent is required.

9.4 Cookie Management

When you first access 773bet, you'll see a cookie notice with options to accept or customize your preferences. You can update your cookie preferences at any time in your browser settings. Disabling non-essential cookies won't prevent you from accessing the platform, but may limit some personalization features.

773bet does not use third-party behavioral advertising cookies that track your activity outside the platform's website.

10. Minors

773bet's services — Sports Betting and online casino games — are intended exclusively for users aged 18 and over. 773bet does not knowingly collect personal data from individuals under the age of 18.

Account registration requires a CPF number and date of birth, and 773bet verifies that the user is of legal age at the time of sign-up. Identity verification (KYC) requests also confirm the user's age through official documents.

If 773bet becomes aware that it has collected personal data from a minor — whether due to a failure in the verification process or false information provided during sign-up — the account will be closed immediately and the data will be deleted from our systems as soon as technically possible, subject to minimum legal retention obligations.

Legal guardians who become aware that a minor has used the 773bet platform must contact our support team immediately at suporte@773bet.best so that we can take the appropriate action.

11. Your Rights as a Data Subject (LGPD)

The LGPD grants data subjects a set of rights that can be exercised at any time. 773bet is committed to making it straightforward to exercise all of these rights, within the legally required timeframes. Your rights are:

To exercise any of these rights, please contact our DPO at suporte@773bet.best, clearly identifying the subject line as "LGPD Rights – [request type]". 773bet will respond within 15 business days, as provided under the LGPD. For more complex cases requiring additional review, the deadline may be extended, with prior notice to the data subject.

You also have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights have not been adequately addressed by 773bet.

12. International Data Transfers

Some of the service providers used by 773bet — such as casino game providers (Pragmatic Play, PG Soft, Evolution Gaming, Spribe, and others) — are companies headquartered outside Brazil and may process data on servers located in other countries.

When personal data of Brazilian users is transferred outside Brazil, 773bet ensures that such transfer is carried out in accordance with Article 33 of the LGPD, through:

• Standard contractual clauses requiring recipients to maintain a level of data protection equivalent to that required by the LGPD;
• Transfers to countries or international organizations recognized by the ANPD as providing an adequate level of data protection;
• Explicit consent from the data subject for the international transfer, where applicable.

Internationally transferred data is limited to the minimum necessary to deliver the service — for example, a session identifier to load a casino game — and does not include sensitive data such as full CPF numbers, banking details, or identity documents, except where strictly required and with equivalent protections in place.

13. Changes to This Privacy Policy

773bet may update this Privacy Policy periodically to reflect changes in data processing practices, new platform features, regulatory updates, or decisions by the ANPD.

When changes are significant — particularly those that expand the purposes of processing or affect data subject rights — 773bet will notify users via registered email address and by a prominent notice on the platform with a minimum advance notice of 15 calendar days before the changes take effect.

The date of the last update to this policy is always shown at the top of the document. We recommend reviewing this page periodically to stay informed about how your data is handled. Continued use of 773bet's services after any changes take effect constitutes acceptance of the updated policy.

For changes that require a new consent from the data subject — such as the addition of a new consent-based processing purpose — 773bet will request express authorization before initiating the new processing activity.

14. Contact, DPO, and Privacy Channel

To exercise your rights as a data subject, ask questions about this policy, report a potential privacy violation, or make any request related to the processing of your personal data by 773bet, please contact our Data Protection Officer (DPO):

When reaching out, please describe your request clearly, provide the email address registered to your 773bet account, and specify which right you wish to exercise (access, correction, deletion, portability, etc.). In some cases, we may need to verify your identity before processing your request, to ensure your account data remains secure.

If you are not satisfied with 773bet's response, you have the right to file a complaint with the National Data Protection Authority (ANPD), following the procedures available on the authority's official portal.